ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Maintains a positive and professional as well as genuine approach to job duties, fellow team members and the guests, recognizing the value of teamwork.
• Displays a great sense of urgency, a strong attention to detail, and a desire to get things done right the first time.
• Demonstrates the ability to work effectively in a fast paced environment, coping with stressful situations patience and a positive outlook.
• Displays the ability to efficiently and effectively resolve problems and guest complaints, accommodating the needs and wishes of the guests, as appropriate.
• Exhibits a high level of professionalism, hospitality and confidence when making contact with guests.
• Enjoys the challenge of effectively managing multiple tasks without sacrificing quality or cost controls.
• Prepares work area prior to guest arrival, including placing rolls in warmer, preparing garnishes, condiments, soups, etc. as needed.
• Rolls silverwares, places plates and silverware on tables as needed.
• Greets guests with a smile and information regarding the menu, following company standards of service.
• Anticipates and reacts to meet guests' needs.
• Makes suggestions and answers questions regarding the menu.
• Takes orders from guests, places an order on the POS system, and communicates with the appropriate staff.
• Pays attention to special requests (listens actively).
• Delivers food and beverages to tables of guests in their service as well as other server's guests as needed.
• Observes guests and checks back to ensure satisfaction with food and service.
• Manicures tables by clearing plates, etc., and maintains neat front of house areas.
• Empties trash and places dirty dishes in the appropriate areas.
• Calculates guest checks and responsible for accurately collecting all funds for products sold.
• Safe and careful handling of cash, gift certificates, and charge receipts.
• Completes all food and beverage orders in a prompt and accurate manner.
• Complete compliance with all safe alcohol service laws, as well as company policies and procedures with regard to alcohol service, including carding all guests under age 40.
• Maintains standards to ensure profitability without sacrificing quality control practices.
• Knowledge and use of proper sanitation procedures at all times.
• Exercises teamwork with other staff.
• Abides by the restaurants standards, policies, procedures, and safety rules at all times.
• Reports to work on time, well groomed and properly attired.
• Conducts self in a professional and respectful manner towards guests, fellow employees and management at all times.
• Maintains confidentiality of all trade secrets, keeping all recipes, policies and procedures confidential.
• All other duties as assigned.

**WEEKENDS A MUST**

SUMMARY: To provide the best service possible by preparing each and every food product to company specifications, meeting and exceeding the expectations of our guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Maintains a positive and professional as well as genuine approach to job duties, fellow team members and the guests, recognizing the value of teamwork.
• Demonstrates the ability to work effectively in a fast paced environment, coping with stressful situations with patience and a positive outlook.
• Displays a great sense of urgency, a strong attention to detail, and a desire to get things done right the first time.
• Enjoys the challenge of effectively managing multiple tasks without sacrificing quality or cost controls.
• Exhibits an understanding of the importance of safe food handling procedures, as well as safety procedures in the kitchen.
• Places delivery items in the proper storage areas such as shelves and the walk-in cooler/freezer.
• Rotates food products to preserve quality and control waste.
• Utilizes AM/PM checklists to determine quantities of products to prepare for the shift.
• Assembles and activates all equipment and machinery, i.e. ovens, broilers, fryers, for use.
• Prepares food items to order, or in advance as needed.
• Prepares various food items, such as steaks, chicken, fish, potatoes, salad, etc.
• Plates all ordered food items in accordance with guest orders and company specifications and places on line for pick-up.
• Empties trash and places dirty dishes and pans on racks or counters for cleaning in dishwasher area.
• Maintains a sanitary work station, using the "clean as you go" method.
• Prepares food items following the restaurants recipe manuals.
• Knowledge and use of safe food handling/sanitation procedures.
• Uses checklist to assess food quantities.
• Exercises teamwork with other staff.
• Abides by the restaurants standards, policies, procedures, and safety rules at all times.
• Reports to work on time well groomed and properly attired.
• Conducts self in a professional and respectful manner towards guests, fellow employees and management at all times.
• Maintains confidentiality of all trade secrets, keeping all recipes, policies and procedures confidential.
• All other duties as assigned.

SUMMARY

Welcome all guests to the restaurant in a friendly and hospitable manner, exceeding guests' expectations. Greeting and seating all guests in a professional manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Maintains a positive and professional as well as genuine approach to job duties, fellow team members and the guests, recognizing the value of teamwork.
• Demonstrates the ability to make all guests feel welcome by greeting them with a smile in a pleasant, genuine and hospitable manner.
• Displays the ability to make polite conversation with guests.
• Exhibits a high level of professionalism, hospitality and confidence when making contact with guests.
• Prepares lobby and front host stands for guests' arrival, assuring it is neat and orderly.
• Retrieves menus from all serving stations and sets up front for guest arrivals.
• Displays the daily specials.
• Stocks placemats, toothpicks, menus and mints whenever required.
• Places plates and silverware on tables as needed.
• Answers phones in a prompt, enthusiastic and professional manner.
• Greets all guests with a smile.
• Checks seating chart first, then escorts guests to available tables in a friendly manner.
• Records and writes names on the waiting list.
• Explains menu items using suggestive selling techniques.
• Coordinates traffic flow in the lounge and dinning room areas.
• Maintains cleanliness and neatness of the lobby, restrooms, host/hostess station and menus.
• Inquires about guest satisfaction upon their departure.
• Thanks guest for visiting, inquires into their experience, and invites guest to return again.
• Sells gift certificates as needed.
• Provide 100% guest satisfaction through exceptional service.
• Responsible for collecting all funds for carryout orders and gift certificate sales.
• Safe and careful handling of cash, gift certificates, and charge receipts.
• Abides by the restaurants standards, policies, procedures, and safety rules at all times.
• Reports to work on time, well groomed and properly attired.
• Conducts self in a professional and respectful manner towards guests, fellow employees and management at all times.
• All other duties as assigned.